Forgot Password
First Login Instruction
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Type in your member number in the Member Number field (e.g. D123).
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For spouse, append an alphabet 's' (e.g. D123s) to the member number.
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Type in your New Temporary Password, which is your last name (lower case). Please see the example below (no spaces).
Example:
Member Name: John Smith
Member Number: D123
Password: smith
Once you login, please update your password by following the on-screen instructions.